At Brassfactory, we strive to ensure that your orders are delivered to you quickly and reliably.

Your orders will be processed within 1-3 business days after payment confirmation. Once processed, you will be provided with a tracking number and it will arrive in average 10 business days.

You can track your order with track number in website.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you got any problem or question contact with us.

If you receive a missing, damaged or incorrect product, please check your product when you receive your order and contact us immediately. We will assess the problem and rectify it.
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